Skip to main content
FluffyPet
Explore
Community
Shop
List your services
Search FluffyPet
Care, community or shop
Where
Any city
Search
Messages
Shopping bag
G
Explore
Community
Shop
Home
/
Help
/
Payments and refunds
All help topics
Payments and refunds
Customer payments, refunds, recipient earnings, and FluffyPet's manual payout process.
Common questions
Why did the total change at checkout?
How long does an approved refund take?
How do recipient payouts work?
Can I choose part of my available balance?
How are Bank and UPI details protected?
What happens if I change my payout destination?
What is a UTR or transfer reference?
How do refunds affect recipient earnings?
What does collection verification pending mean?
What reference should I give support?
Related help
Bookings help
Trust and safety
Help for providers
